Extract from Terms and conditions :

Article 7 – Warranty : The Buyer benefits from legal protection against hidden defects as per Article 1641 of the French Civil Code, valid for up to two years from discovery. The Buyer also has a two-year legal guarantee of product conformity, starting from the delivery date. Complaints should be emailed to contact@laguiole-official.com with details of the Order and the issue. The Seller must agree to any product returns.

No product returns will be accepted without prior approval from the Seller.
Return shipping costs are the responsibility of the Buyer.